The FI-WARE project, Technology Foundation of the Future Internet Public-Private-Partnership (FI-PPP), has established procedures and tools to get in touch for any matter, no matter of public or private interest. A detailed How-To for issuing a ticket for „General Support“ via a FusionForge tracker system can be found at the FI-WARE Wiki.
To cut short klick here for direct access to the tutorial„.